I want to say from the word go that I did not generate the questions. I want to give proper recognition to the authors of the questions. The only thing I can say is that anytime I have asked the questions, the company managers are always shocked by the outcome they get.
The authors of the questions have also proved that no staff can be productive if these questions are not asked at least once a year.
The questions were developed by GALLUP GROUP, The biggest business survey organisation in the world. They have used the questions to radically transform big businesses and I have used them to radically transform Nigerian businesses. I waant to admit to the people I trained in Ghana that I used some of the questions in a modified version on them and that was why they looked shocked on the second day of the training.
If you do not ask these twelve questions and ask for answers to these questions, you cannot get the very very best from your staff and if your staff are not firing on all cylinders, then there is no way your income can grow. The only challenge is that few managers are ready to ask or answer these questions.
You must ask yourself and your staff these questions
They twlve questions are
- In the last year, I have had opportunities at work to truly LEARN AND GROW.
- In the last six months, someone at work has talked to me about my PROGRESS
- I have a BEST FRIEND at work.
- My associates or fellow employees are COMMITTED TO DOING QUALITY WORK.
- The MISSION OR PURPOSE of my company makes me feel my job is important.
- At work, my OPINIONS SEEM TO COUNT.
- There is someone at work who encourages my DEVELOPMENT.
- My supervisor, or someone at work, seems to CARE ABOUT ME as a person.
- In the last seven days, I have received RECOGNITION or praise for doing good work.
- At work, I have the OPPORTUNITY TO DO WHAT I DO BEST every day
- I have the MATERIALS AND EQUIPMENT I need to do my work right.
- I KNOW WHAT’S EXPECTED of me at work.
Can you sincerely ask or anwser these questions? I you can, then your business is on a path to greatness
Visit the free resources page to download a follow Gallup brochure that will guide you. I wish you wealth and riches.